Careers

Current Openings

Customer Success Representative


Position Overview

Aspire Nutrition is seeking an experienced part-time Customer Service Analyst to deliver exceptional support to our global customer community. A dedicated home office environment is required.


As the first point of contact, you’ll represent our brand with professionalism, empathy, and enthusiasm. Assisting customers via phone, email, and text while providing accurate product information and timely solutions.


The ideal candidate will have 4+ years of customer support experience or other relevant work experience. You will need a proven ability to work both independently and collaboratively. A college degree is preferred, along with excellent written and oral communication skills. A proactive, solution-oriented mindset is a must, along with dedication to customer satisfaction and a genuine passion for helping others.


Compensation

$21 - $23 hourly


Key Responsibilities

  • Manage customer accounts and subscriptions, addressing inquiries, resolving issues, and handling escalations with professionalism and care.

  • Process phone orders and coordinate with the fulfillment center to ensure prompt and efficient shipping.

  • Review and refine procedures to enhance training, efficiency, and customer satisfaction.

  • Prepare professional reports and maintain accurate documentation of all customer interactions.

  • Proactively support team goals by stepping in to assist with tasks or projects as needed, ensuring overall team success and a collaborative work environment.

  • Attend departmental Zoom meetings.


Skills & Abilities

  • Communication & Empathy: Handle 75+ daily customer interactions with a friendly, detailed, and customer-first approach.

  • Technical Skills: Proficient with e-commerce systems and eager to learn new communication and reporting tools.

  • Problem Solving: Investigate and resolve complex issues independently, including invoicing discrepancies.

  • Patience & Professionalism: Remain calm and courteous—even in challenging situations.

  • Time Management: Thrive in a fast-paced environment with adaptability, urgency, and flexibility.

  • Continuous Improvement: Actively contribute to improving KPIs by identifying opportunities and refining processes.

  • Flexible: The ideal candidate will be flexible and adaptable, with the ability to work between 15-20 hrs/week as business and scheduling needs require.

Apply Now

About Aspire Nutrition


What We Do:

Aspire Nutrition is a nutritional supplement company dedicated to helping families reach their full potential through proper nutrition, education, and supplements.


Our small but established company started with our founder's passion for creating solutions to help his son recover from autism. We continue to make supplements that we take ourselves and give to our loved ones.


Watch this video to learn more about our story and mission.


Click here to learn more about the people we help and the impact we make.


Meet Our Founder

Marty Orefice founded Aspire Nutrition in 2017 after doctors told him there was nothing he could do to help his son, who had just been diagnosed with autism.


Hellbent on a mission to help him, he dove head-first into medical research and hired a team of nutrition experts and scientists to create the ultimate gut health supplement, which helped his son experience a radical transformation.


Since then, he has dedicated his life to helping other families like his and created the supplements he wished he had when he started his journey.


Our Values

  • Health is Wealth: Nothing else matters so we embody the health principles we advocate, integrating personal wellness practices into our daily lives and sharing those authentic experiences with our customers.

  • Growth Mindset: We believe our abilities and intelligence can develop through dedication, effort, and learning from the feedback of challenges.

  • Life-Long Learners: We are constantly eager to learn and improve in all that we do.

  • Contribution: Our work meaningfully contributes to transforming lives in positive ways, especially in health and healing outcomes.

  • Everything is Figureoutable: We face every problem or challenge with a mindset and approach that can solve or overcome it.

  • Live with Balance: We value our full lives, both in and out of work, maintaining a healthy balance.


Aspire Nutrition Team Perks:

We’re a fast-paced and rapidly growing company on a mission to change the world. Our team is full of talented and motivated individuals passionate about coming to work and helping others. 


Benefits:

  • Competitive compensation dependent upon experience

  • Flexible work schedule

  • Remote or local (Orlando, FL)

  • Growth & Leadership Development

  • Make a Lasting Impact Through Purpose-Driven Work That Improves Millions of Lives.